Imagine a secret shopper meets a brand audit.
Your online presence is your most critical marketing tool and it is where your guests’ experiences begin. Each element must work together to create an experience before they arrive.
They must feel so confident in what it will feel like to stay with you, that they are excited to book a room (directly on your site, of course).
An Online Brand Experience Audit shows where your digital presence is and isn’t working, when it’s not on-brand, and then gives you the tactics to fix it.