Hi - I’m Kimberly, and it’s so lovely to meet you.
If you don’t know me, I’ve always been someone who notices how things feel.
Not just how they look.
Not just how they function.
But how a moment lands — and what stays with you after.
xx, Kimberly
I’m obsessed with the smaller moments.
I think it all started when I worked for a luxury hotelier.
If a guest was disappointed - for any reason - it stayed with me and almost crushed me, far longer than it most likely should have.
I know - sounds a bit dramatic, but also true.
Here’s what I mean — have you walked into a dress shop feeling excited because you lost the weight, got the job, met someone new, or just decided to treat yourself?
And then something shifts.
No one says anything outright, but you just don’t feel welcomed, or like you even belong.
And just like that, the moment of excitement has evaporated.
Her rare feeling of excitement evaporates and is replaced with disappointment.
That feeling - that quiet disappointment is something I’ve never been able to ignore.
I can walk into a space - a meeting, a restaurant, a shop, or an event - and quickly know how people feel. It’s a bit of a super-power. And yes, it means I feel wayyyyy too much.
But it’s also shaped everything I’ve done.
Over the years, I’ve worked across luxury hotels, interior design, wellness, retail, retreats, and events - in marketing, operations, public relations, and client experience.
And through it all, one thing became clear:
The smallest details often create the biggest shifts.
Not the obvious things. The subtle ones.
The tone.
The pacing.
The unexpected moment.
The things people don’t always see consciously, but absolutely feel.
So now, through resources for better customer experiences, Whispered Wows ™ Solo and Small Business Retreats, and The Permission to Pause Collections, I’m gathering - curating - collecting, and creating moments.
And I would love to help you do the same.
IMAGES:
Southeastern Designer Showhouse Master Bedroom designed by Huff-Dewberry Inc.
First night out during Covid (I just like the picture) with Dave
The shoe matched my dress, and in the name of Brand Consistency, I just couldn’t help it!