Planning Your Company Event
Are you in charge of your company event? Be sure to answer these questions first to make the rest of your planning easier . . .
Six Creative Customer Experience Examples
There are so many simple ways to create one-of-a-kind, memorable client experiences. Read on and get a few ideas here.
What Irritates Your Clients the Most? Finding (and fixing) their Pain Points.
Want to start addressing customer experience in a quick and simple way?
The Experience of Client Onboarding
Whether it’s hello, on-boarding, checking in, the way you begin your relationship with this new customer or client is critical to your sucess.
Why Brand Consistency Matters (and what it means!)
Interior designers and creatives need brand consistency throughout every touchpoint of their businesses.
404 Page Ideas and Guide
A list of six creative 404 pages for lifestyle businesses in 2022
Custom Client Gifts for the Luxury Home Industries
Do you struggle with what to give your clients for the holidays, at the install, during your project? Download this list to help guide you and spark your own creativity.
Why Handwritten Notes are Back in Style
Writing notes to your clients may turn out to be a wonderful experience - and not just for them.
Why Interior Designers Should Have An Email Newsletter
Does an email newsletter seem like too much work? You don’t think anyone cares or will read them? See why it is what of the smartest thing interior designers and other service-based small businesses should do in 2024.
The Contagious Customer Experience
Group dynamics also affect our customers and guests. Be aware of how contagious these emotions can be and make them work for you, not against you!
Simplify the Choices and Create a Better Customer Experience
Are you giving your customers too many choices and losing sales or providing a more stressful customer experience?
What Frustrates Your Customers The Most?
Want to start addressing customer experience in a quick and simple way?
Identify Your Customer Experience Touchpoints
It is through touchpoints and their moments that your customer’s story is written. This is where your brand is brought to life
Company Events: Make Them Completely On-Brand
Everyone does events - make yours stand out to your clients and inspire them to talk about their experience and you.
Using a Vision Board to Understand Your Customers - Part II
How can a vision board help define and direct your branding and marketing?
How Music Affects Your Customers
In the quest to create better customer experiences, we should always be thinking about the emotional connections we are making. Music affects the way your customers and guests feel......