While we update the site, the blog is still available below.
Airbnb Booking Guide: 9 Essential Tips Before You Book Your Rental
The steps I go through every time I book a rental.
My Favorite Hostess Gifts
How to find the best hostess gifts - especially for weekend stays!
Creating a Better Experience
We can take those maintenance pain points and turn them into delightful experiences that build your brand.
Planning Your Company Event
Are you in charge of your company event? Be sure to answer these questions first to make the rest of your planning easier . . .
Six Creative Customer Experience Examples
There are so many simple ways to create one-of-a-kind, memorable client experiences. Read on and get a few ideas here.
What Irritates Your Clients the Most? Finding (and fixing) their Pain Points.
Want to start addressing customer experience in a quick and simple way?
The Experience of Client Onboarding
Whether it’s hello, on-boarding, checking in, the way you begin your relationship with this new customer or client is critical to your sucess.
Ways to Improve the Customer Experience
The client experience is so important - my mother taught me how to focus on the experience with grace, style, and care.
A One-Day Solo Personal Retreat at Home
Have you thought about a day away, working on yourself?
Why Brand Consistency Matters (and what it means!)
Interior designers and creatives need brand consistency throughout every touchpoint of their businesses.
404 Page Ideas and Guide
A list of six creative 404 pages for lifestyle businesses in 2022
How to (finally) Hire the Right Marketing Person
Have you ever hired a marketing person who disappointed you?
Custom Client Gifts for the Luxury Home Industries
Do you struggle with what to give your clients for the holidays, at the install, during your project? Download this list to help guide you and spark your own creativity.
Books that Help Me Find Peace and Quiet
In all of the chaos, these are the books I always come back to for calm and quiet - and perspective
Is that Irritating Imposter Syndrome Back?
Whether you’re just down on yourself or need a pick-me-up, this is a great tool
How to Create a Better Post-Covid Client Experience
Four questions to ask yourself that lead to even better client experiences after Covid.
Why Handwritten Notes are Brilliant for Business
Writing notes to your clients may turn out to be a wonderful experience - and not just for them.
Why Interior Designers Should Have An Email Newsletter
Does an email newsletter seem like too much work? You don’t think anyone cares or will read them? See why it is what of the smartest thing interior designers and other service-based small businesses should do in 2024.